CUSTOMER REVIEWS

5.0

Very attentive and willing to help you at all times. Excellent service, Mark, Mitch. Thank you for doing business.

Osniel Armas

5.0

Met with broker Mitch at my pickup location . He was nice and professional and thank me for my service which is very much appreciated and this doesn't happen to often from brokers so Mitch stands out from the rest. May look forward to using innovative worldwide in near future once I purchase my own truck

Tony Brown

5.0

The best company I have worked with thus far.The communication was easy and smooth and treated with respect. Mitch is the goat with any assistance that was needed and even showed up with a sausage biscuit for the road.will always be a pleasure working with this company.

jordan jones

5.0

We did a TN to NJ for Jon and it was just as described! Thank you for the opportunity!

Ryan McCune

5.0

Nicest broker I've ever pulled for, the account manager, Mitch, met me at the pickup and brought me a Bojangles biscuit and they have good rates and very friendly and communicative.

Mitchell Oliver

5.0

Clean and efficient. You can tell that they take pride in good quality and their work.

Jonathan Stutzman

5.0

Outstanding communication and support. Friendly and knowledgeable. Would recommend doing business with them again!

Todd Higdon

5.0

Wow! Two days ago was the first time I actually met a Broker face to face. He works for Innovative Logistics. Not only did he escort me to the almost hidden location, but also brought doughnuts and assisted in securing the load. Thanks Mitch!

Anthony Richardson

5.0

Great broker company i will highly recommend them to everyone. It was please working with them especially with Mark Kreider. Best regards

Martin Simonovski

5.0

We use Innovative for our full truckload needs and they do an excellent job.

Cory Crawford

5.0

Great customer service & dependability with these guys!

Ashley Ahl

5.0

This a great company for all of your transportation/hauling needs.

Jameison Hughes

What Is a Freight Broker?

Legal Definition

Broker means a person who, for compensation, arranges, or offers to arrange, the transportation of property by an authorized motor carrier. Motor carriers, or persons who are employees or bona fide agents of carriers, are not brokers within the meaning of this section when they arrange or offer to arrange the transportation of shipments which they are authorized to transport and which they have accepted and legally bound themselves to transport.

CFR: Title 49: Transportation – PART 371 – Brokers of Property

General Definition

A freight broker is a person or company that acts as an intermediary between shippers (individuals or businesses needing to transport goods) and carriers (companies that provide transportation services, such as trucking companies). The primary role of a freight broker is to facilitate the movement of goods from one point to another by arranging transportation services that meet the shipper’s requirements.

Here are some key aspects of what a freight broker does:

Connecting Shippers and Carriers: Freight brokers connect shippers who have goods to transport with carriers who have the capacity to move those goods. They maintain relationships with both parties to ensure smooth transactions.
Negotiating Rates: Brokers negotiate transportation rates with carriers on behalf of shippers. They aim to secure competitive rates that meet the shipper’s budget while ensuring carriers are adequately compensated.
Managing Logistics: Freight brokers handle the logistics of shipping, including coordinating pickup and delivery schedules, tracking shipments, and resolving any issues that may arise during transportation.
Documentation: Brokers manage the paperwork associated with shipping, such as bills of lading, shipping manifests, and invoices. They ensure accuracy and timely processing of documentation.
Providing Expertise: Freight brokers offer expertise in transportation logistics and market conditions. They may advise shippers on the most efficient and cost-effective shipping methods based on their needs.
Risk Management: Brokers help manage risks associated with transportation, such as delays, damages, or other unforeseen issues.

Overall, freight brokers play a crucial role in the supply chain by optimizing transportation efficiency, reducing costs, and ensuring the safe and timely delivery of goods from origin to destination. They act as intermediaries that streamline the shipping process for businesses of all sizes.

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