CUSTOMER REVIEWS

5.0

Outstanding communication and support. Friendly and knowledgeable. Would recommend doing business with them again!

5.0

Wow! Two days ago was the first time I actually met a Broker face to face. He works for Innovative Logistics. Not only did he escort me to the almost hidden location, but also brought doughnuts and assisted in securing the load.Thanks Mitch!

Anthony Richardson

5.0

Great broker company i will highly recommend them to everyone. It was please working with them especially with Mark Kreider. Best regards

Martin Simonovski

5.0

We use Innovative for our full truckload needs and they do an excellent job.

5.0

Great customer service & dependability with these guys!

5.0

This a great company for all of your transportation/hauling needs.

Jameison Hughes

5.0

Great company! Mitch is awesome!

5.0

Highly recommended broker, customer service is exceptional. Would give 10 stars if possible, can’t go wrong with this company.

5.0

Excellent customer service. Fast and reliable. Mitch is super friendly and takes care of all of our needs.

5.0

The men and women of this company are the best in the business. Competitive rates and unmatched service. They will handle your shipping needs with the best customer service I'm their field.

5.0

Innovative Worldwide is the best broker I have ever dealt with!! Great rates, super fast response when requesting quotes, the absolute best communication and a great salesman that treats us like family!!! I highly recommend Mark and his staff!!!

5.0

Mark and Mitch are great to work with! They get my loads picked up quickly with reasonable rates.

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What Is a Freight Broker?

Legal Definition

Broker means a person who, for compensation, arranges, or offers to arrange, the transportation of property by an authorized motor carrier. Motor carriers, or persons who are employees or bona fide agents of carriers, are not brokers within the meaning of this section when they arrange or offer to arrange the transportation of shipments which they are authorized to transport and which they have accepted and legally bound themselves to transport.

CFR: Title 49: Transportation – PART 371 – Brokers of Property

General Definition

A freight broker is a person or company that acts as an intermediary between shippers (individuals or businesses needing to transport goods) and carriers (companies that provide transportation services, such as trucking companies). The primary role of a freight broker is to facilitate the movement of goods from one point to another by arranging transportation services that meet the shipper’s requirements.

Here are some key aspects of what a freight broker does:

Connecting Shippers and Carriers: Freight brokers connect shippers who have goods to transport with carriers who have the capacity to move those goods. They maintain relationships with both parties to ensure smooth transactions.
Negotiating Rates: Brokers negotiate transportation rates with carriers on behalf of shippers. They aim to secure competitive rates that meet the shipper’s budget while ensuring carriers are adequately compensated.
Managing Logistics: Freight brokers handle the logistics of shipping, including coordinating pickup and delivery schedules, tracking shipments, and resolving any issues that may arise during transportation.
Documentation: Brokers manage the paperwork associated with shipping, such as bills of lading, shipping manifests, and invoices. They ensure accuracy and timely processing of documentation.
Providing Expertise: Freight brokers offer expertise in transportation logistics and market conditions. They may advise shippers on the most efficient and cost-effective shipping methods based on their needs.
Risk Management: Brokers help manage risks associated with transportation, such as delays, damages, or other unforeseen issues.

Overall, freight brokers play a crucial role in the supply chain by optimizing transportation efficiency, reducing costs, and ensuring the safe and timely delivery of goods from origin to destination. They act as intermediaries that streamline the shipping process for businesses of all sizes.