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Terms of Service

All shipments tendered to Innovative Worldwide Logistics, Inc. are subject to the company’s Terms of Service Agreement unless agreed to otherwise in writing.

What Is a Freight Broker?

Legal Definition

Broker means a person who, for compensation, arranges, or offers to arrange, the transportation of property by an authorized motor carrier. Motor carriers, or persons who are employees or bona fide agents of carriers, are not brokers within the meaning of this section when they arrange or offer to arrange the transportation of shipments which they are authorized to transport and which they have accepted and legally bound themselves to transport.

CFR: Title 49: Transportation – PART 371 – Brokers of Property

General Definition

A freight broker is an individual or company that serves as a liaison between another individual or company that needs shipping services and an authorized motor carrier. Though a freight broker plays an important role in the movement of cargo, the broker doesn’t function as a shipper or a carrier. Instead, a freight broker works to determine the needs of a shipper and connects that shipper with a carrier willing to transport the items at an acceptable price.

To operate as a freight broker, a business or individual must obtain a license from the Federal Motor Carrier Safety Administration (FMCSA). Freight brokers are required to carry surety bonds as well.

Freight broker services are valuable to both shippers and motor carriers. Freight brokers help shippers find reliable carriers that might otherwise be difficult to locate. They assist motor carriers in filling their trucks and earning money for transporting a wide variety of items. For their efforts, freight brokers earn commissions.

Freight brokers use their knowledge of the shipping industry and technological resources to help shippers and carriers accomplish their goals. Many companies find the services provided by freight brokers indispensable. In fact, some companies hire brokers to coordinate all of their shipping needs.

Often, freight brokers are confused with forwarders. Though a freight forwarder performs some of the same tasks as a freight broker, the two are not the same. A forwarder takes possession of the items being shipped, consolidates smaller shipments, and arranges for the transportation of the consolidated shipments. By contrast, a freight broker never takes possession of items being shipped thus in the absence of negligent entrustment, a freight broker is not normally involved as a party litigant in a cargo claim dispute, although as an accommodation, the freight broker may assist the shipper at their request and expense with filing freight claims.

Service Restrictions

Innovative does not handle the following types of shipments:

Terms of Service

All shipments tendered to Innovative Worldwide Logistics, Inc. are subject to the company’s Terms of Service Agreement unless agreed to otherwise in writing.

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Martin Simonovski
Martin Simonovski

left a 5-Star Review

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Martin Simonovski
5.0
October 10, 2023

Great broker company i will highly recommend them to everyone. It was please working with them especially with Mark Kreider. Best regards

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Cory Crawford
5.0
February 22, 2023

We use Innovative for our full truckload needs and they do an excellent job.

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Ashley Ahl
5.0
December 28, 2022

Great customer service & dependability with these guys!

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Jameison Hughes
5.0
December 21, 2022

This a great company for all of your transportation/hauling needs.

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Brooke McDade
5.0
December 21, 2022

Great company! Mitch is awesome!

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Chris Robinson
5.0
December 21, 2022

Highly recommended broker, customer service is exceptional. Would give 10 stars if possible, can’t go wrong with this company.

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April Bajcar
5.0
December 16, 2022

Excellent customer service. Fast and reliable. Mitch is super friendly and takes care of all of our needs.

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Dallas Monroe
5.0
December 14, 2022

The men and women of this company are the best in the business. Competitive rates and unmatched service. They will handle your shipping needs with the best customer service I'm their field.

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Glyn Cuthrell
5.0
December 14, 2022

Innovative Worldwide is the best broker I have ever dealt with!! Great rates, super fast response when requesting quotes, the absolute best communication and a great salesman that treats us like family!!! I highly recommend Mark and his staff!!!

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India Cleek-Monroe
5.0
December 14, 2022

The most efficient and professional broker on the market!

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Randy L
5.0
December 14, 2022

Mark and Mitch are top notch people to work with. They always respond quickly to our needs and the deliveries are always on time. I highly recommend Innovative Logistics if you want professional service and great value.

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Robert Hawkins
5.0
December 13, 2022

Excellent service. The team is very thorough , always punctual and never fails to impress. Definitely will continue to work with them on future shipments.

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Matthew W
5.0
December 13, 2022

Mark and Mitch are great to work with! They get my loads picked up quickly with reasonable rates.

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Steve Mitchell
5.0
December 9, 2022

I've been working with Innovative for the past 11 years and their professionalism and concern for the customer has always been a priority. If you want your freight delivered on time & without damage, they are the way to go with their door-to-door service which includes jobsites if needed.

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Mai Quero
5.0
December 9, 2022

We’ve had the pleasure of working with Mark at Innovative Worldwide Logistics for a couple of years and we can only say great things about this company. Not only they’re very professional and courteous but also get involved from start to finish with every job assigned to us. We are glad to work with such a great partner — one of the best in the industry!

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Brian Maxwell
5.0
December 8, 2022

I have used Innovative Worldwide for the past 5 years and they have always been dependable. When we have time critical shipments we can count on them. I highly recommend this company.

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daniel Stephens
5.0
December 8, 2022

Use these guys every chance I get . They are great to work with !

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Robert Buckner
5.0
December 8, 2022

I have dealt with Innovative Worldwide Logistics since January of 2014. Mark Kreider and his wonderful staff make booking loads and moving freight a pleasure, instead of all the nightmares I've experienced with so many other brokers. Every time I book a load I'm offered a VERY fair rate, treated with intergrity and respect, and paid in a very timely manner. If your looking for a GREAT freight brokerage, THIS is your place. I would give them 10 stars if it were possible!!!

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Chris Pryor
5.0
December 8, 2022

I must say when we need a load out we can count on it with a phone call and to top it off the salesman is one of the finest gentleman you will ever meet. They make sure our shipment is on time and we know when it leaves our facility we don’t have to worry about checking on the status they actually call us with updates very satisfied with this company and there operations. Thank You.

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Nick Franklin
5.0
December 8, 2022

Great service from these guys. Always answer the phone when we need them and always make sure our load has been picked and let’s us know when it has been delivered.

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Sarah Rodgers
5.0
December 7, 2022

One of the best companies Arsenal Strength has had the pleasure to work with. Thanks for all you do!

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Kathryn Rhyne
5.0
December 6, 2022

Absolutely love Innovative and have for years. Mitch and Mark are fantastic people to work with who are always available for questions or concerns. Would definitely recommend them to anyone!

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Davis Galyon
5.0
December 6, 2022

If you need a professional logistics company that deals with you on a personal level these are your guys. Could not be happier as their customer

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Daddy B
5.0
December 6, 2022

Great experience! Very useful

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Greg Rhyne
5.0
December 6, 2022

Innovative has been a great asset for our company. On time deliveries each and every time. We have used Innovative for going on 10 years. Mark and Mitch have been so helpful over the years with friendly and professional service. Thank you guys for being there when we need you!

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Melissa Rose
5.0
December 6, 2022

We love using innovative world wide! I get our quotes quickly and shipping with them is easy and stress free! Mark and Mitch are great to work with!!

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DAVID LITTLE
5.0
November 30, 2022

Great company to deal with excellent service